FERMENTED & DISTILLED LLC ("Company," "we," "our," or "us") operates https://fermentationfestival.com (the "Site") under the brand name Fermentation Festival Recipes. This Privacy Policy explains what information we collect, how we use it, with whom we share it, your rights, and how to contact us. By using the Site or creating an account, you agree to this Privacy Policy.
1. Information We Collect
1.1 Information you provide
We collect information you give us directly when you create an account, subscribe, place an order, or contact us. This includes your name, email address, password (stored as a salted hash), shipping and billing address, and order details. We do not store full payment card numbers on our servers; payment information is transmitted to our payment processor over an encrypted connection.
1.2 Information collected automatically
When you visit the Site we automatically collect technical information including your IP address, browser type and version, device and operating system, referring URL, pages viewed, time spent, and similar log data. We use cookies and similar technologies as described in our Cookie Policy.
1.3 Information from advertising partners
We use Microsoft Advertising and the Microsoft Universal Event Tracking (UET) tag to measure the performance of our advertising and improve the relevance of ads you see. The UET tag may collect information such as the pages you visit on the Site, conversion events, your IP address, browser data, and a randomly generated identifier. This information is shared with Microsoft and used in accordance with the Microsoft Privacy Statement. You can manage Microsoft advertising preferences at https://account.microsoft.com/privacy and opt out of interest-based advertising at https://optout.aboutads.info.
2. How We Use Information
- To create and manage your account, process subscriptions, fulfill orders, and provide customer support.
- To send transactional messages (order confirmations, billing notices, password resets) and, with your consent where required, marketing communications.
- To operate, maintain, secure, and improve the Site and our services.
- To detect, prevent, and respond to fraud, abuse, and security incidents.
- To measure advertising performance and serve you more relevant ads on partner platforms including Microsoft Advertising.
- To comply with legal obligations, enforce our Terms of Service, and protect our rights and the rights of others.
3. Legal Bases (Users in the EEA, UK, and Switzerland)
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process personal data under the following legal bases under the General Data Protection Regulation (GDPR) and equivalent laws: (a) performance of a contract with you, including providing your subscription and processing orders; (b) compliance with our legal obligations; (c) our legitimate interests in operating, securing, and marketing our services; and (d) your consent, where required, for example for non-essential cookies and marketing emails. You may withdraw consent at any time.
4. How We Share Information
We do not sell your personal information for money. We share information only as described below:
- Service providers who process information on our behalf, such as payment processors, hosting providers, email delivery vendors, analytics providers, customer support tools, and shipping carriers. These providers are bound by contracts that limit their use of your information to providing services to us.
- Advertising partners, including Microsoft Advertising, for measurement, optimization, and interest-based advertising as described in Section 1.3.
- Legal and safety: when required by law, subpoena, or legal process, or to protect the rights, property, or safety of the Company, our users, or others.
- Business transfers: in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, with appropriate confidentiality protections.
- With your consent or at your direction.
5. Cookies and Tracking
We use first-party and third-party cookies, web beacons, and similar technologies for essential site operation, analytics, and advertising measurement. For details and your choices, see our Cookie Policy. Most browsers let you refuse or delete cookies; some Site features may not work properly without them.
6. Data Retention
We retain account information for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained for up to seven years for tax and accounting purposes. Server logs are retained for up to twelve months. You can request deletion of your account at any time by contacting us.
7. Your Rights and Choices
7.1 California residents (CCPA / CPRA)
If you are a California resident, you have the right to: (a) know the categories and specific pieces of personal information we collect, use, disclose, and (where applicable) sell or share; (b) request deletion of your personal information, subject to legal exceptions; (c) request correction of inaccurate personal information; (d) opt out of the sale or sharing of personal information for cross-context behavioral advertising; (e) limit the use of sensitive personal information; and (f) be free from discrimination for exercising these rights. To exercise these rights, email info@fermentationfestival.com. We will verify your request using account information and may ask for additional information to confirm your identity.
7.2 EEA, UK, and Swiss residents (GDPR)
You have the right to access, correct, update, delete, restrict processing of, and port your personal data, and to object to certain processing. Where processing is based on consent, you may withdraw consent at any time. You also have the right to lodge a complaint with your local data protection authority.
7.3 All users
You can update your name, email, and password from your account page, unsubscribe from marketing emails using the link in any such email, and request deletion of your account by emailing info@fermentationfestival.com.
8. International Transfers
We are based in the United States. If you access the Site from outside the US, your information will be transferred to, stored, and processed in the United States and other countries where our service providers operate. By using the Site you consent to this transfer.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption in transit, hashed passwords, and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date. Material changes will be communicated through the Site or by email where appropriate.
12. Contact Us
FERMENTED & DISTILLED LLC
1455 N Treasure Drive, 7M, Miami, FL 33141
Email: info@fermentationfestival.com